JIT ServiceNow Solutions
Whether the need is ServiceNow development, technical architecture design, project management, process re-engineering, ServiceNow portals, performance analytics, IT operations management, transition management, staff training, or an entire real-world solution, JIT has you covered. We are ready to make your technology transformation journey clear, effective, and very profitable.
The result? Our clients quickly get ahead of their competition in the global digitalization race, exponentially enhance their capabilities, and produce unparalleled value. We put our proven ServiceNow expertise and ability to consult on industry-recommended practices at your disposal to empower your online assets.
JIT Solution Profiles
Whether you are considering ServiceNow as the hub of your technology modernization initiative for the first time, or putting continuous improvement into action, JIT has the ServiceNow platform experience companies need for a robust, well-architected, scalable solution.
We help establish your initial ServiceNow foundation with a full suite of services that include domain and architectural expertise, white glove platform configuration, testing, deployment, training, and post-production support. Our goal is to provide our customers with an enterprise service management solution that truly transforms organizations and optimizes the way they work.
Extending capabilities within the ServiceNow platform is a part of an ongoing journey driven by a combination of continual service improvement and the continual re-alignment with fundamental business objectives. We can help scale your existing environment after your Phase 1 foundation is in place by deploying new value-add applications and integrating them with the established foundation.
ServiceNow Platform Expertise
GUIDED REQUIREMENTS GATHERING
We will lead a collaborative workshop with your key stakeholders to assess your requirements and drive consensus. The workshop is designed to rapidly identify your desired state by presenting JIT recommended practices coupled with JIT-led guided discovery in order to create a hybrid solution that is tailored to your unique business requirements. The workshop concludes with the definition of the complete project lifecycle, including every activity and resource that will be necessary to achieve project success.
WHITE GLOVE DEPLOYMENT
Once the requirements and project lifecycle are fully defined, we will work with you to configure your ServiceNow environment and manage the execution of the project lifecycle. Every implementation is led by a Solutions Lead who possesses advanced expertise in business process engineering, ServiceNow architecture, and project management. They are supported by expert Technical Consultants having an average of five years of experience configuring and customizing the ServiceNow platform.
CUSTOMER ENABLEMENT & SUPPORT
Concurrent with implementation activities, we will provide a series of agenda-based enablement sessions to complement the initial ServiceNow-provided System Administration 101 training. This approach will further enable your System Administrators to become self-reliant in working hands-on within your ServiceNow environment. Additionally, we will provide a period of post-production support once you are live in order to provide additional education, knowledge transfer, and break/fix remediation.