JIT ServiceNow Solutions

Whether the need is ServiceNow development, technical architecture design, project management, process re-engineering, ServiceNow portals, performance analytics, IT operations management, transition management, staff training, or an entire real-world solution, JIT has you covered. We are ready to make your technology transformation journey clear, effective, and very profitable.

The result? Our clients quickly get ahead of their competition in the global digitalization race, exponentially enhance their capabilities, and produce unparalleled value. We put our proven ServiceNow expertise and ability to consult on industry-recommended practices at your disposal to empower your online assets.

Solutions Overview

JIT Solution Profiles

Show Us Your Vision

ServiceNow Platform Expertise

Custom Applications

Be it a legacy toolset such as SharePoint or Lotus Notes or an unstructured process driven by email and spreadsheets, we can provide you with an automated, workflow-driven application that simplifies the request process, streamlines service delivery, and provides transparency and accountability to all involved.

Integrations

A key benefit of ServiceNow is its ability to integrate with your other mission critical systems. We have experience integrating the platform with a wide array of 3rd party technologies such as SaaS, IaaS, legacy systems, ERP, on-premise applications, and databases so you can create end-to-end enterprise workflows.

Domain Separation

We understand the nuances required to establish or re-architect domain separated environments to ensure stability and extensibility. We have experience creating this partitioned – yet connected – architecture for our clients.

Roadmaps

We collaboratively partner with your business stakeholders in order to identify and prioritize strategically aligned opportunities so you can increase the overall value of your investment in the ServiceNow platform. Our goal is to break down organizational silos and provide your organization with a comprehensive and actionable roadmap that provides you with a practical blueprint for enhancing and expanding your ServiceNow platform.

Our Approach

GUIDED REQUIREMENTS GATHERING

We will lead a collaborative workshop with your key stakeholders to assess your requirements and drive consensus. The workshop is designed to rapidly identify your desired state by presenting JIT recommended practices coupled with JIT-led guided discovery in order to create a hybrid solution that is tailored to your unique business requirements. The workshop concludes with the definition of the complete project lifecycle, including every activity and resource that will be necessary to achieve project success.

WHITE GLOVE DEPLOYMENT

Once the requirements and project lifecycle are fully defined, we will work with you to configure your ServiceNow environment and manage the execution of the project lifecycle. Every implementation is led by a Solutions Lead who possesses advanced expertise in business process engineering, ServiceNow architecture, and project management. They are supported by expert Technical Consultants having an average of five years of experience configuring and customizing the ServiceNow platform.

CUSTOMER ENABLEMENT & SUPPORT

Concurrent with implementation activities, we will provide a series of agenda-based enablement sessions to complement the initial ServiceNow-provided System Administration 101 training. This approach will further enable your System Administrators to become self-reliant in working hands-on within your ServiceNow environment. Additionally, we will provide a period of post-production support once you are live in order to provide additional education, knowledge transfer, and break/fix remediation.