As employees continue to work from anywhere—whether on the manufacturing floor, at the local grocery store, or fully remote—they expect unified and consistent ways to find the help and information they need to stay productive and engaged. Yet, in a world where digital solutions can enable flexibility, the number of apps, sites, and tools that employees must navigate has sprawled out of control. According to a 2021 study by Okta, the average large organization has deployed around 175 systems and applications. These disconnected systems and legacy intranets make it difficult for organizations to drive the seamless employee experiences required to connect and support the workforce from anywhere.
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