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Case Studies

agriculture

HR Case Management Implementation for US-based Agriculture Company

Overview The Client, a US-based agriculture company, was struggling to manage their current human resource solution. HR cases were manually being filed from multiple sources across the globe. Having previous experience with the Now Platform, the client sought out JIT to help modernize the HR request process for its employees and provide a tool to […]

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ITSM and CSM Implementation for US-based Insurance Company

Overview The Client, a large US-based insurance company, with over 1000 branches across North America, came to JIT looking to expand the functionality of their ServiceNow instance in order to take advantage of the latest advances. Looking to put particular focus on IT Service Management (ITSM) and Customer Service Management (CSM). Previously having operated on

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Large and Small SI Partner to Build Scalable, Single Source of Action, Financial Platform on ServiceNow

Overview A ServiceNow Global Elite Partner joins forces with JIT to deliver back-office transformation to the client, a government entity. Following a successful enterprise ServiceNow implementation (ITSM, CMDB, Discovery), JIT was held selected, to deliver Business Management and Planning (BMP) applications on the clients Now Platform.   The global elite partner’s deep experience with government

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Using ServiceNow Identity Management Access to Get Ahead of Audit 

Overview: The Client, a major developer and operator of high-end hotels and casinos, was looking for a solution to manage application access across the enterprise. With numerous resorts, casinos, and shops that staff hundreds of employees, they were looking for a process to simplify work requests and a centralized location to manage the requests. The

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