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Ebooks

Ebook: Solving Customer Needs Quickly

Meet evolving customer needs fast See how the Now Platform helps drive innovative customer experiences In today’s environment, organizations are being forced to drive efficiencies and lower costs, while differentiating and remaining competitive to meet rising expectations from consumers and business customers. Not only do customers expect to be able to engage with organizations at

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Ebook: How to keep your digital services running 24-7 to ignite innovation 

Technology Excellence How to keep your digital services up and running 24/7 with predictive AIOps. Your customers and employees are consuming more digital services than ever, generating more service requests and machine data than your IT staff can manage.   Discover how you can delight employees with fewer IT incidents and faster IT service response

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Ebook: Best Practices for Modern Technology Service Operations

Technology Excellence Drive IT efficiency. Ignite constant innovation. Get this ebook to discover how ServiceNow Automation Engine empowers ServiceNow platform owners and automation leaders to make work flow seamlessly by quickly and easily connecting to any system and automating routine, UI-centric work—all in a single platform. When people are free to focus on what matters,

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