Blogs

Providing exceptional customer service has become more critical than ever before. Organizations are realizing that happy customers are not just the result of quality products or services, but also depend on efficient and effective customer service management. Enter ServiceNow CSM (Customer Service Management) – a groundbreaking solution that is revolutionizing the way businesses interact with […]

ServiceNow, the leading digital workflow platform, constantly evolves to meet the changing needs of businesses. The Utah release, launched in February, brought a host of new and exciting features to enhance your organization’s productivity and streamline your operations. If you haven’t upgraded yet here are a few things to consider about the ServiceNow Utah Release

In the dynamic landscape of the modern enterprise, solving complex service delivery challenges requires a tailored approach, defying the notion of a one-size-fits-all solution. Don’t be discouraged by the misconception that achieving value from your ServiceNow investment and revolutionizing your enterprise service delivery demands excessive time investment. At our core, JIT believes that authentic Enterprise

As a ServiceNow partner, we have had the privilege of witnessing the transformative impact of ServiceNow IT Service Management (ITSM) on organizations across industries. ServiceNow ITSM is not just another IT service management tool—it’s a game-changer that revolutionizes the way businesses manage their IT services, drive efficiency, and elevate customer experiences. In this blog post,

In today’s fast-paced digital era, organizations across various industries are constantly seeking ways to streamline their operations, enhance productivity, and deliver exceptional customer experiences. Artificial Intelligence (AI) has emerged as a game-changer, enabling businesses to leverage intelligent automation, predictive analytics, and machine learning algorithms to achieve these goals. When AI is combined with the powerful

It’s safe to say ServiceNow didn’t miss a beat with the return of Knowledge, their largest conference of the year. After taking a short hiatus due to the global pandemic, they were back and better then ever this year.  JIT was proud to be a bronze sponsor and for the opportunity to interact with so