Overview The Client, a US-based agriculture company, was struggling to manage their current human resource solution. HR cases were manually being filed from multiple sources across the globe. Having previous experience with the Now Platform, the client sought out JIT to help modernize the HR request process for its employees and provide a tool to […]
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Providing exceptional customer service has become more critical than ever before. Organizations are realizing that happy customers are not just the result of quality products or services, but also depend on efficient and effective customer service management. Enter ServiceNow CSM (Customer Service Management) – a groundbreaking solution that is revolutionizing the way businesses interact with
Revolutionizing Customer Service with ServiceNow Read More »
Meet evolving customer needs fast See how the Now Platform helps drive innovative customer experiences In today’s environment, organizations are being forced to drive efficiencies and lower costs, while differentiating and remaining competitive to meet rising expectations from consumers and business customers. Not only do customers expect to be able to engage with organizations at
Ebook: Solving Customer Needs Quickly Read More »
Technology Excellence How to keep your digital services up and running 24/7 with predictive AIOps. Your customers and employees are consuming more digital services than ever, generating more service requests and machine data than your IT staff can manage. Discover how you can delight employees with fewer IT incidents and faster IT service response
Ebook: How to keep your digital services running 24-7 to ignite innovation Read More »
A practical guide to hyperautomation and low-code app development It’s time to raise your game with low code Hyperautomation and low code app development—they’re both essential building blocks for innovating at the scale and speed your enterprise needs. And with ServiceNow, they’re both part of a single, seamless platform that helps you unlock innovation and
Ebook: Drive Agility and Speed at Scale Read More »
Technology Excellence Drive IT efficiency. Ignite constant innovation. Get this ebook to discover how ServiceNow Automation Engine empowers ServiceNow platform owners and automation leaders to make work flow seamlessly by quickly and easily connecting to any system and automating routine, UI-centric work—all in a single platform. When people are free to focus on what matters,
Ebook: Best Practices for Modern Technology Service Operations Read More »
ServiceNow, the leading digital workflow platform, constantly evolves to meet the changing needs of businesses. The Utah release, launched in February, brought a host of new and exciting features to enhance your organization’s productivity and streamline your operations. If you haven’t upgraded yet here are a few things to consider about the ServiceNow Utah Release
Did You Know? Exploring the Exciting Features of ServiceNow’s Utah Release Read More »
In the dynamic landscape of the modern enterprise, solving complex service delivery challenges requires a tailored approach, defying the notion of a one-size-fits-all solution. Don’t be discouraged by the misconception that achieving value from your ServiceNow investment and revolutionizing your enterprise service delivery demands excessive time investment. At our core, JIT believes that authentic Enterprise
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Overview The Client, a large US-based insurance company, with over 1000 branches across North America, came to JIT looking to expand the functionality of their ServiceNow instance in order to take advantage of the latest advances. Looking to put particular focus on IT Service Management (ITSM) and Customer Service Management (CSM). Previously having operated on
ITSM and CSM Implementation for US-based Insurance Company Read More »
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