It’s safe to say ServiceNow didn’t miss a beat with the return of Knowledge, their largest conference of the year. After taking a short hiatus due to the global pandemic, they were back and better then ever this year. JIT was proud to be a bronze sponsor and for the opportunity to interact with so […]
2023 ServiceNow Knowledge Recap Read More »
The ServiceNow Utah release is now available to the general public, bringing with it a lot of exciting new features and capabilities. Don’t feel like reading through the release notes? No worries, our team of experts have combed through them and compiled a list of which updates will bring your organization the most platform benefits. IT Service Management –
What’s New in the ServiceNow Utah Release Read More »
Part 1 and Part 2 of our Achieving ITAM Success series gave us a closer look at the inner workings of IT asset management and the fundamentals needed for success. In this series’s final part, we will dive into achieving success using ITAM. ITAM enables valuable insights to support the organization’s strategic decision-making process.
Achieving ITAM Success: Part 3 – Getting ITAM Right Read More »
As we learned in Part 1 of this series, ITAM is not a trivial program to set up. Integrating, configuring and maintaining disparate systems can add to the complexity. However, when ITAM runs on the same platform where IT is managed, work can flow. Asset management is balanced so that purchasing reflects demand as dictated by actual
Achieving ITAM Success: Part 2 – Managing the ITAM Process Read More »
If you want a digital business to succeed, you need to know the software, hardware, and cloud infrastructure running it. IT Asset Management (ITAM) is all about knowing what you’ve got, where it is, who’s using it, and how much it costs. However, it is more challenging than ever, in this day of cloud computing,
Achieving ITAM Success: Part 1 – Understanding ITAM & Making it work Read More »
The rise of platforms as a service (PaaS) and software as a service (SaaS) has elevated IT from a supporting role to the primary driver of commercial and enterprise growth. IT isn’t merely part of the business; increasingly, it is the business. The success of IT teams, however, will increasingly be measured by how well
The future of IT is now Read More »
Build And Automate See how you can establish a unified employee experience platform As employees continue to work from anywhere—whether on the manufacturing floor, at the local grocery store, or fully remote—they expect unified and consistent ways to find the help and information they need to stay productive and engaged. Yet, in a world where
4 steps to establish an employee experience platform Read More »
Transforming from Vision to Implementation Every organization has the vision of delivering a world-class IT service experience. The question is, how do you achieve this? With the help of JIT and ServiceNow, this vision can become a reality ensuring a successful implementation that accommodates the uniqueness of your organization. In part one of our ServiceNow
ServiceNow WorkflowIT: Part 1 Read More »
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